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PRIVACY POLICY

A legal disclaimer

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Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

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1. Who We Are

This website is operated by SK BOUTIQUE AND DESIGNS LTD. Company number 16351158. Registered office KRCA, Henstaff Court Business Centre, Llantrisant Road, Cardiff. CF72 8NG. For data protection purposes, we are the data controller of your personal information.

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2. Information We Collect

We may collect and process the following types of personal data:

  • Contact information: name, email address, phone number, shipping and billing addresses

  • Account information: login details and preferences (if you create an account)

  • Order history: details of your purchases and transactions

  • Payment details: processed securely via our payment providers (we do not store card details)

  • Technical data: IP address, browser type, and usage data (collected via cookies – see our Cookie Policy)

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3. How We Use Your Information

We use your data to:

  • Process and fulfil your orders

  • Provide customer support and respond to queries

  • Improve our website and services

  • Send updates and marketing emails (only if you’ve opted in)

  • Meet our legal obligations

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4. Sharing Your Information

We only share your personal data with:

  • Payment providers (e.g. Stripe, PayPal)

  • Delivery services (e.g. Royal Mail, DPD)

  • Our website hosting and analytics providers
    We never sell your data to third parties.

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5. Marketing

If you opt-in to receive marketing emails, you can unsubscribe anytime by clicking the link in the email or contacting us directly.

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6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or outdated data

  • Request deletion of your data in certain circumstances

  • Object to or restrict certain types of processing

  • Withdraw consent (where processing is based on consent)

To exercise any of your rights, please contact us.

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7. Data Retention

We only keep your personal data as long as necessary to fulfil the purposes we collected it for, including for legal and accounting obligations.

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8. Cookies

Our website uses cookies to improve your browsing experience. Please refer to our [Cookie Policy] for full details.

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9. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.

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10. Changes to This Policy

We may update this policy from time to time. Any significant changes will be clearly communicated on our website.

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11. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

KRCA

HENSTAFF COURT BUSINESS CENTRE

LLANTRISANT ROAD
CARDIFF
CF72 8NG

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You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you’re not happy with how we handle your data: www.ico.org.uk

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